[EN] Don Tapscott Replacing E-Mail with Social Media

//via McKinseyQuarterly

Don Tapscott describes in this video why effective knowledge management within enterprises requires replacing e-mail with social media.

How do we get beyond e-mail to these new social platforms that include an industrial-strength social network? Not through Facebook, because that’s not the right tool. But there are tools now: wikis, blogs, microblogging, ideation tools, jams, next-generation project management, what I call collaborative
decision management. These are social tools for decision making. These are the new operating systems for the 21st-century enterprise in the sense that these are the platforms upon which talent—you can think of talent as the app—works,  and performs, and creates capability.

Read the full transcript at McKinseyQuartely.