Telligent Social Suite for Microsoft SharePoint combines the best people-centric social community software from Telligent with the powerful document-centric collaboration from Microsoft. It‘s no wonder why Telligent is the only Social Networking ISV selected by Microsoft’s Digital Marketing Platform Group to deliver world-class social capabilies to SharePoint and FAST Search customers.
Features
Telligent is a pure Social platform for companies that wish to enhance their customer, partner and employee exerperiences. Companies such as Dell, Microsoft, and Starbucks use Telligent‘s social platform to deliver enhanced customer service experiences where customers can quickly get answers to questions, provide feedback an even help drive innovation through crowd sourcing. And, companies such as Procter & Gamble, Intel and Adidas have deployed internal communities powered by Telligent so their team members can collaborate around people and information, rather than around documents and in silos.
Telligent is regognized by top industry analysts as the only .NET social platform to enables internal and external communities on a single platform, enabling customers to create a common social layer across all IT investments inside and outside the enterprise. Looking for an extensible social platform that can increase the value of all Microsoft assets like SharePoint, FAST Search, Lync, and Dynamic? Look no further. Telligent is your best investment.
Use-Cases and Functionality: Interactive Websites and Extranets
- Telligent Social Support for SharePoint elevates the customer support exerperience. With Telligent and SharePoint you can empower your customers and partners to support each other socially. This solution helps you scale your support operations, communicate broadly and quickly across multiple channels and reduces resolutions times. Watch as your customers contribute to best practice and technical support forums.
- Telligent Social Extranet for SharePoint takes your Extranets to another level. This solution makes it easy for you to create a vibrant and sustainable social extranet community for your partners to share ideas, collaborate on content and promote best practices. With Social Extranet Community, you have everything you need to engage your partners in more meaningful ways, drive channel sales and uncover market opportunities.
- Telligent Social Marketing for SharePoint enbales you to quickly and effectively engage and interact with you customers and prospects within your corporate-owned community. This solution enables customers, prospects and partners to share content and ideas, provide feedback about your products and services, and engage with your product and brand managers. With Telligent Social Marketing for SharePoint you have everything you need to create an environment to listen to, engage, measure and improve the online marketing experience.
Use-Cases and Functionality: Enterprise Social Networks
- Telligent Social Employee Engagement connects people to people across the enterprise. Social networking tools are only productive when employees use them and, unfortunately, gaining widespread adoption can prove difficult when workplace technology lags behind consumer technology. Telligent Enterprise integration with SharePoint consolidates activity messages to streamline employee visibility into what their colleagues and friends are doing across SharePoint sites, Telligent Enterprise groups and other applications connected to the Telligent Evolution platform. With Telligent for Microsoft SharePoint, employees get the most advanced social networking applications from Telligent combined with a single view into what’s happening in SharePoint.
- Corporate Communities: Leverage a social layer that unifies the enterprise to promote corporate level teams like communities of practice. Change the game by bringing your organization’s leaders into the fold through interactive forums that they will actually use. Users can easily interact with forums through their communities or email. Important discoveries are captured in blogs and wikis. Community members also check out, edit and check in documents; interaction with SharePoint is seamless. Employees accustomed to working within SharePoint will love collaborating in Telligent Enterprise.
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